Frequently Asked Questions (FAQs)
How much are Keeps?
Keeps are available in four curated sets, designed to fit your space perfectly:
- 3 Keeps - $20 β A sweet little intro pack
- 6 Keeps - $34 β Great for a minimalist layout with a visual pop of memories
- 9 Keeps - $45 β¨ β Our best-selling set!
- 12 Keeps - $57 β Best value and the ultimate collection for your space
All Keeps are printed with six-ink technology on premium quality photo paper, ensuring your favourite memories stay vibrant, durable, and gorgeous for years to come.
How much is shipping?
We keep it simple and offer a $6 flat rate shipping fee for all NZ orders, or FREE shipping when you spend over $50 π
Want a treat? Subscribe to our mailing list below and get FREE SHIPPING on your first order. We can't wait to send you your Keeps! π€©
How does free shipping work?
Who doesn't love free shipping? Here at Keeps, we offer two ways to get free shipping:
- Spend over $50+ and a FREE SHIPPING discount is automatically applied at checkout
- Subscribe to our mailing list below and receive FREE SHIPPING on your first order. Our treat to say thank you for shopping with us!
Enjoy π
Help! I didn't receive my free shipping welcome code
When you subscribe to our mailing list, we immediately send the code to your inbox.
Can't see it? Check your Promotions or Spam folder in case it's hiding there. Still can't find it? No worries, flick us an email at keepsnz.co@gmail.com or Insta DM @keepsnz.co and we'll get you sorted. We don't want you to miss out on this gift!
How long does delivery take?
We dispatch your order within 1-2 business days so you can enjoy your Keeps ASAP! NZ Post standard delivery timeframes apply after the dispatch date (1-3 working days).
What size are the magnets?
All Keeps are 5cm x 5cm. Cute and chic - the perfect size for your memories π«ΆπΌ
Can I make changes to my order?
Absolutely! Reach out to us on Instagram @keepsnz.co as soon as possible so we can modify the order to your liking. If your order hasn't been made, we can make changes to it ππΌ
Unfortunately, we cannot cancel orders once they have been placed.
Do you ship internationally?
Not yet! Keeps currently only ships within NZ. But watch this space...
How do the Online Gift Vouchers work?
All Keeps Online Gift Cards will be sent via email with a unique code. Simply apply the code at checkout to redeem the credit.
Online Gift Cards have no expiration date - take all the time you need to select your Keeps.
Why do you need Social Media Consent?
We love to feature Keeps orders on our socials - it's one of the key ways we build trust and transparency with our customers!
But of course, we will only ever do this if you select YES and grant us permission. You can trust we will always showcase your Keeps with positive, joyful energy π
If you'd like to be tagged in the post we make about your order, please include your Instagram handle in the Order special instructions section when you checkout.
Thanks so much for helping us grow our socials and our community!